For your peace of mind, we maintain open lines of communication with our clients after installations are complete, in case there are any immediate issues or questions. Our work is covered by warranty, but we will still be on hand to provide support after the warranty has expired.
We also offer aftercare and maintenance, with our team acting quickly and safely to make sure that your electrics are always up-to-date and fully functional as well as adhering to all the latest safety standards. We do emergency call-outs and are also available for hire as maintenance contractors even if we didn’t do the original installation.
We can assess your systems on a regular basis and provide up-to-date support and advice to ensure that your system has the longest, safest lifestyle possible.
Below are some helpful tips to maintaining your property.
Maintaining your RCD.
It is important to test your RCD twice a year.
What to do if your RCD trips.
What to do if your MCB or Circuit breakers trip.
Whilst the videos above are helpful, always consult your O&M for product information.
Helpful Instruction Manuals.
False alarms are a common concern, but there are a number of steps you can take to avoid them. Firstly, ensure the alarm system is professionally maintained. This will ensure that any potential issues that may activate the alarm outside of its normal operation, will be identified and dealt with. Secondly, make sure the back-up battery is fully functional. Next, check that all your doors and windows are secure and properly fitted otherwise they may activate the alarm when they are agitated, for example during strong winds. And of course you’ll need to make sure you only enter/exit the premises through the entry/exit route that has been designated during the set-up of the alarm system. It is important to carry out an annual service/maintenance on hardwired and especially wire-free systems to ensure your back-up battery and device batteries are replaced as necessary.
The purpose of proactive maintenance is to view component failure and similar problems as issues that can be anticipated and dealt with before they occur.
Repairs that are carried out when equipment has already broken down. Reactive maintenance focuses on restoring the equipment to its normal operating condition.